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Can I choose the amount of the maintenance budget?

You decide how much you want to spend on maintenance. The minimum budget is €300 for three years. Do you cycle often, or cover long distances? You can adjust your budget according to your needs and increase it per €50.00 up to a maximum…

How do I consult my maintenance budget?

You can easily consult the remaining maintenance budget via the My.Cyclis-tool. You can find the budget by clicking on "Details" in the "My bicycles" section. Does your bike need maintenance? You don't even have to take out your wallet in the shop. Show…

What happens with my unspent maintenance budget?

Do you have any budget left at the end? Then you can request a voucher for this from your local dealer. This way, you can still go for maintenance or buy accessories after the lease period. Please note that you cannot use your maintenance…

What happens with my unspent maintenance budget?

Do you have any budget left at the end? Then you can request a voucher from your local dealer. That way, you can go for maintenance or buy accessories after the lease period. Please note that you cannot use your maintenance budget to pay…

How does my maintenance budget work?

This budget covers all types of maintenance work and also the purchase of accessories during the lease period. You decide how much you want to spend. Very convenient! You don’t even need to bring your wallet. We will arrange payment with the bicycle shop…

What should I do in the event of a roadside breakdown?

Roadside breakdown? If you have chosen the breakdown assistance option, you can contact our partner VAB at +32 3 253 61 38. Keep your SO number* at hand. *You can find your SO number on your lease contract and by logging on to our…

What should I do in the event of theft?

In the event of theft, use the My.Cyclis tool to send us an official police report and proof of the two bicycle lock keys with the key number clearly visible (your bike must have been locked!). It is important that the report shows the…

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    Copyright 2020 Cyclis

    Contact us!

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      Copyright 2020 Cyclis

      Our office.

      Hendrik Van Veldekesingel 39A box 1.02
      3500 Hasselt
      BELGIUM

      Contact us!

      Our office.

      Hendrik Van Veldekesingel 39A box 1.02
      3500 Hasselt
      BELGIUM

        Stay informed, subscribe to our newsletter!



        Jobs.

        Other.

        Socials.

        Policy.

        Copyright 2020 Cyclis