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Frequently Asked Questions.

FAQ (frequently asked questions)- Cyclis Bikeleasing - Lease Bike

Dealers

Be sure to specify the bike’s list price and the price of the accessories without a discount in the quote at all times.

In exceptional cases, such as end-of-line models, you are free to offer a discount. In those cases, be sure to contact us at offerte@cyclis.be before preparing the quote.

Finally, always make sure you specify the price of each accessory individually in your quote.

Throughout the entire lease period, the cyclist gets the use of a bicycle, including accessories and support services, such as fully comprehensive insurance coverage, a flexible maintenance package and breakdown assistance.

The employee can have his bicycle serviced using the maintenance budget and also purchase any additional accessories from you. Very convenient, as he doesn’t have to pay in cash. You provide us with the invoice afterwards and we will settle the amount against the cyclist’s budget.

The customer can choose any make and model available from local bicycle shops in Belgium: an electric bike, speed bike, city bike, racing bike, mountain bike, folding bike, baker’s bike, etc.

The only bicycles that are excluded are online makes, bicycles sold by wholesalers or children’s bicycles.

Please note: The company may impose restrictions, such as a maximum purchase amount, certain types of bicycles or models. If you have any questions, please don’t hesitate to get in touch with us at info@cyclis.be or call us on +32 11 730 115.

The employee can include any type of accessory in the lease. Please make sure the customer chooses an ART 2-approved lock. We also advise cyclists to wear a helmet for safety reasons.

  1. Gather together the following documents:
    • Original registration form (see specimen on the next page)
      -> Request one from speed@cyclis.be
    • E705 document (customs)
    • Copy of the certificate of conformity (COC)
    • The purchase order for the speed bike
  2. Send these documents by registered post to:

Equinox C&M bvba
Terlindenhofstraat 36
B-2170 Merksem

  1. Upon receipt, we will send your the number plate by registered post.
  2. As soon as you have received the number plate, the cyclist can come out to pick
    up his bike. When the cyclist collects the bicycle, please make sure you hand him the original certificate of conformity and part 1 of the registration certificate.
    ! Do NOT deliver the bike without a number plate!

The employee initiates the process by simulating estimated lease prices for bicycles he is interested in, using the My.Cyclis tool. If interested in one particular make/model, the employee calls round to his local bicycle shop, asking the shop owner to raise a quote for that particular bike, including accessories. Using the tool, the simulation is then converted into an official lease quote. As soon as we get approval from the employee’s company, we will order the bike from you.

You keep both us and the cyclist informed of the expected delivery date via the Dealer.Cyclis tool. As soon as the customer has collected the bicycle, you upload the delivery document and the invoice into the tool.

Don’t have an account yet? Contact us at dealer@cyclis.be.

Each employee has a maintenance budget of € 300, up to a maximum of
€1200.
The cyclist consults his maintenance budget via the My.Cyclis tool. Whenever his bike requires servicing, he will show you proof of his remaining budget on his smartphone. This tells you exactly how much maintenance budget the cyclist has left. The customer does not pay on the spot, as you bill us for the relevant amount afterwards. We will settle the amount against the customer’s maintenance budget. If the cyclist does not have enough maintenance budget left, he has to pay the outstanding amount at the shop.
You can also follow up on these customer budgets yourself using the Dealer.Cyclis toolfor bicycle shop owners. Don’t have an account yet? Contact us via dealer@cyclis.be.

Login to our Dealer.Cyclis-tool for bicycle shop owners to keep track of all lease bikes that were bought at your shop. Request your login from dealer@cyclis.be.
This will give you access to the customer’s name, the lease bike and the customer’s remaining
maintenance budget.

Every bicycle shop owner can become part of our dealer network.

Contact us at dealer@cyclis.be, use the contact form on our website or call us on +32 11/ 730 115.

We will be happy to explain our terms and conditions to you without obligation. If you would like to work with us, we will then include your business in our dealer directory, specifying the makes you distribute. Which means anyone will be able to find your bicycle shop based on your name, location and the makes you retail.

Yes, that’s perfectly allowed, provided you are part of our dealer network. Be sure to inquire as to the customer’s maintenance budget in advance. If you have not partnered up with us yet, please contact us without obligation at dealer@cyclis.be, using the contact form on our website or call us on +32 11/ 730 115.

Of course! Request your promotional pack at marketing@cyclis.be. We will send you leaflets, a poster, a window sticker, etc. by post.

Employees

Make sure your performance bike has a licence plate before you ride on the road. You must also carry the COC certificate of conformity, the registration certificate and the green card at all times.

Make sure your performance bike has a licence plate before you ride on the road. You must also carry the COC certificate of conformity, the registration certificate and the green card at all times.

We currently collaborate with over 1,000 bicycle shops in Belgium. Find a
bicycle shop near you via the dealer folder. If your local
bicycle shop is not listed here, you can recommend it. Provide us with the
dealer’s details, and we will contact them to collaborate. If
If we can reach an agreement, you will be able to use this bicycle shop.

We support local bicycle shops and do not work with wholesalers or
online brands.

We advise you to go to the dealer where you collected your bike. If, for any reason, you want to change bicycle shops (e.g. because you’ve moved), then that’s no problem at all. In that case, always look for a bicycle shop that is an official distributor of your particular brand of bicycle. This way, you won’t compromise the warranty conditions.

You can choose any brand and model at your local bike dealer in
Belgium: an electric bike, performance bike, city bike, racing bike, mountain bike, folding bike,
cargo bike,…

Online brands, bicycles from wholesalers or children’s bicycles
cannot be chosen.

You can include any type of accessories in the lease. Make sure your bicycle has a strong lock. We also advise you to wear a helmet for safety. For the more sporty models, it is recommended to choose pedals and lighting, as these are not standard items.

In the event of theft, use the My.Cyclis tool to send us an official police report and proof
of the two bicycle lock keys with the key number clearly visible (your bike must have been locked!). It is important that the report shows the model of the bicycle and the frame number.

In the event of theft, you have two options:

  • You can choose a new bicycle of a similar value, and a new contract will start. In this case, the excess is €0
  • Or, you can choose a new bicycle of a similar value, and the current contract will continue. In this case, the excess will be 10% of the retail value of the bike.

Read the insurance terms and conditions here.

In the event of damage, go to your local bicycle shop and ask for a quote for
the cost of repairs, and for photos of the damaged parts. Make sure that the frame number of your bicycle is always shown on the quote.

The bicycle dealer will provide us with these details via the tool. As soon as CYCLIS have given their approval, the dealer can carry out the repairs.

If a third party is involved, you need to obtain a police report, or complete the European Collision Form. This is the same form as you would use for your car.
There is a fixed excess of €25 for all types of bicycles.

Consult all insurance terms and conditions here.

Roadside breakdown? If you have selected the ‘breakdown assistance’ option when signing your lease contract, please contact our VAB insurance partner on +32 3 253 61 38.

You will need to provide your PO number*. VAB will be on site within the hour to repair your bike, or they will take you to your preferred location.

*You can find the PO number on your lease contract, and also in the overview in the My.Cyclis tool.

A performance bicycle is a bike that can reach speeds of up to 45km/h. The bicycle must therefore be fitted with a licence plate, and you must have a driving licence. It is also compulsory to wear a helmet and abide by the traffic rules that apply to performance bikes. We always provide public liability insurance for these fast bicycles. This makes it even more important that you provide us with the following documentation: a copy of your ID, a copy of your driving licence, and your home address.

Please note! The ordering process for a performance bike will take a little longer than usual. Once the performance bike has been delivered to the bicycle shop, the dealer will receive a certificate of conformity and a registration form. These forms are then sent to the insurer and then onto the DIV (Vehicle Registration Department). DIV in turn will issue the licence plate. Unfortunately, this process takes several weeks. After delivery of the bicycle, you then have to take into account an administrative handling period of a few weeks.

Read allyou need to know before leasing a performance bike here

This budget covers all types of maintenance work and also the purchase of accessories during the lease period.

If you are in a hurry to get on your bike, we advise you to go for a stock model. This means that you choose a model that is immediately available in the shop. f you choose a bicycle that needs to be ordered, the delivery time varies on average between 4 to 6 weeks. Tip: find out from your bicycle dealer in advance about the possible delivery for certain models, so that you won’t be disappointed.

Do you have any budget left at the end? Then you can request a voucher for this from your local dealer. This way, you can still go for maintenance or buy accessories after the lease period.

Taking you to your preferred location is completely free of charge. Additional costs, such as repairing your tyre, are paid on the spot.

  • You can keep the bicycle by paying the predetermined residual value.
  • You can return the bike to the bicycle shop free of charge.

    In both cases, you can enter into a new lease.

There are two options in the event of early termination of the contract:

  • Keep the bicycle by paying the amount owing.
  • Return your bicycle, subject to a cancellation fee.

In either case, contact us for more information.

Take into account an administrative handling period for both your company and for ourselves. The length of time it takes varies from period to period, and from company to company. But, on average, you can expect it to take two weeks.

No, that is not yet the amount you will be paying monthly. Your HR department uses the amount on our lease quote to calculate your monthly payments. If you work with a beneficial wage plan [cafeteria plan] or a flexible income plan, you can enter the amount into the tool. The tool then calculates what you will pay monthly for your bike.

First, get a quote for your dream bike, including all the accessories, from a
local bicycle shop.

Then follow the next steps in the tool:

  • On the home page, click on the ‘Go to Simulations’ button.
  • In the simulations list, choose the one you want to convert by clicking on ‘View’.
  • Then, at the bottom of the simulation, click on the ‘Create Quotation’ button
  • to convert it into a quote.
  • We need a few more details to complete the quote. Please
  • complete the form below:
    • Name of your preferred bicycle shop
    • Reference (quote number)
    • Frame type e.g. Gentlemen
    • Size of the frame
    • Colour of the bike
    • If relevant, add any accessories. You don’t need to add the accessories you have already selected in the simulation.
    • Upload the quote you have received from the bike shop
  • Have you completed all the details? Click on ‘Save Quotation’ to create the quote.

And you’ve finished! You will find the official quote in the tool within two working days, and you will also receive it by email.

You can do this in two different ways:

  1. Via the flexible benefits plan
    Use the tool available from your employer, and complete the
    details required. We will then set everything in motion to order your bike.
  2. Via My.CYCLIS

It’s easy to confirm the lease quote in the tool by
following the steps below:

  • In the overview, click on ‘Go to Simulations’.
  • In ‘Quotations’ select the relevant quote from the list by clicking ‘View’.
  • At the bottom of the quote, click the ‘Confirm Quote’ button.

Once we have received approval from your manager, we will order
your bike from the bicycle shop of your choice.

At the login screen, click on ‘Forgotten your password?’ Enter the email address and password for your account and click on ‘Send reset email’. You will receive an email with instructions on how to reset your password.

Contact us via info@cyclis.be or call us on 011/730 115 and we will be
happy to help you.

Click on the ‘My.Cyclis-tool’ button at the top right. Then click on ‘Register here’ to create an account.
to create an account.

Complete the following details to register: your first name, last name, e
mail address (private or work) and your company’s sign-up code*. Next, choose your language,
accept the terms and conditions and click on ‘Register’.

*Sign-up code: You don’t know your company’s sign-up code? Contact us on
011 730 115 or at info@cyclis.be.

This budget covers all types of maintenance work and also the purchase of
accessories during the lease period. You decide how much you want to
spend. Very convenient! You don’t even need to bring your wallet. We will arrange payment with the bicycle shop owner. Monitor the budget online in the tool, whenever and wherever you want. The minimum budget is €300 for three years. Do you cycle often, or cover long distances? You can adapt your budget to suit your needs, and increase in increments of €50 to a maximum of €1,200.

I have an account

You can sign in using the My.Cyclis tool.

I don’t have an account

Register in the My.Cyclis tool by completing the following details: first name, last name, email address, sign-up code and language.

Don’t know your company’s sign-up code? Contact us via login@cyclis.be and we will be happy to help you.

I have a different problem and cannot log in

Are you unable to sign in? Contact us via login@cyclis.be and we will be happy to help you.

Go to the ‘’My.Cyclis-tool’ at the top right. You will be taken to the log-in screen. Enter the email address and password for your account and click on ‘Login’.

You can easily consult the remaining maintenance budget via the My.Cyclis-tool. You can find the budget by clicking on “Details” in the “My bicycles” section.

Does your bike need maintenance? You don’t even have to take out your wallet in the shop. Show this overview to the dealer via your smartphone. He can also consult this budget via the dealer tool. The bicycle dealer provides us with the invoice afterwards and we deduct it from your remaining budget.

Don’t have enough budget? Then you pay directly in the shop.

Simply use our handy calculator! Go to the tool and click
on the ‘Go to Simulations’ button. Then click on the
‘New Simulation’ button to create a new simulation. If you have previously made simulations,
you will find these under the ‘Simulations’ heading.
You can now start the simulation! There are a total of 7 steps.
Let’s go!

  • Step 1: Choose the brand of your preferred bicycle from the drop-down list.
  • Step 2: Enter the model name of the bicycle.
  • Step 3: Choose the type of bicycle from the drop-down menu (e.g. E- bikes if you want an
    electric bike).
  • Step 4: Enter the retail price of the bicycle. The retail price is the
    official price without any discounts.
  • Step 5: Enter the total price of the accessories you want to lease e.g.
    a pannier bag and helmet to the value of €200.
  • Step 6: Which support services would you like to include in
    your lease plan. In this example, the cyclist wants a maintenance budget, ‘VAB’ roadside assistance and comprehensive insurance for the entire lease period.
  • Step 7: How much additional budget do you want to spend on extra maintenance above the budget of €300?
    Move the slider towards the budget amount that you want to spend on maintenance. Then click on ‘Submit simulation’.

And you’re ready to go! We calculate the estimated lease price per month. Within a few seconds, you will find the simulation in the tool and you will also receive it by email.

Go to a local bicycle shop and request a quote for your favourite bike, including
accessories. Send us the quotation via quote@cyclis.be. You will receive the lease quote
within 2 working days by mail.

Yes, provided we can agree a contract with the dealer. However,
at the moment this is not possible for performance bikes.

It’s not possible to return your bike and/or exchange it for another one using the same contract.

If you would like to exchange your bike, you can cancel your contract. In that case you will have to pay a cancellation fee equal to 6 times the monthly lease amount.

Contactus for more information via stop@cyclis.be.

You decide how much you want to spend on maintenance. The minimum budget is €300 for three years. Do you cycle often, or cover long distances? You can adjust your budget according to your needs and increase it per €50.00 up to a maximum of €1200.00.

Note: You can only adjust your maintenance budget before we have ordered your bike.

Employers/HR

The employee must sign the bicycle policy and the letter of intent. The bicycle policy states the mutual agreements between the employer and the employee. In the letter of intent, the employer stipulates how often the employee must commute to work by bike. Most payroll offices recommend a minimum of 20% commuting between home and work. These are internal documents and should not, therefore, be shared with us. If you wish, we will provide you with sample documents.

We go to great lengths to keep our cyclists happy. This is why we offer an all-in lease, which includes comprehensive insurance, a flexible maintenance package and breakdown assistance.
Our team is the first point of contact, and supports cyclists throughout the process. The all-in lease package Direct and personal communication is important to us.
Our tool eliminates the hard work for both the cyclist and the company. HR can monitor all the leased bicycles in the company at any time. In addition, the cyclist can view all the information about the bicycle, wherever and whenever they want.

In either case, we will make a proposal to the employee to buy out the bicycle for the outstanding debt.

If the employee is not interested in a bicycle buy-out and decides to return it, we will invoice a cancellation fee.

The ideal lease period for a bicycle is 36 months. There is also the option to lease the bicycles over 48 months.

Once the framework contract has been signed, we will come and speak to your employees in person at the company. We can organise the information session in collaboration with a local bicycle dealer, and arrange for some demonstration bikes to be available. We can also organise online webinars and presentations should a personal information session not be possible.

The employee then simulates the estimated lease quotes via the My.Cyclis tool. If
the employee is interested, this simulation can be easily converted into a lease quote using the tool. Once the employee is certain, the lease quote is confirmed in the tool by simply pressing a button.

You approve the order via Portal.Cyclis, the tool for HR and employers. As soon as we have received your approval, we will order the bicycle from your chosen bicycle shop. From that moment on, we take all the work off your hands and notify the employee by email when the bicycle is ready for collection. We support the employee throughout the entire lease period.

Questions about bicycle leasing? You can contact us at sales@cyclis.be or call us on 011 730 115. One of our account managers will visit you without obligation, or schedule an online introductory meeting. One of our account managers will visit you without obligation, or schedule an online introductory meeting.

No, companies are not legally obliged to give their employees a bicycle allowance. Although there may be commitments in a particular sector. A bicycle allowance is, of course, an additional incentive to motivate employees to use a bike. Currently, a bicycle allowance of up to € 0.24 per kilometre is fully exempt from tax.

As soon as the fleet manager has requested a login for our tool, all the bicycles can be monitored via Portal.Cyclis. The person in charge can approve quotes, place orders, terminate lease contracts and maintain an overview of the entire bicycle fleet.

No, we don’t have any restrictions on the number of bicycles leased. We are happy to have a flexible collaboration with your company.

No, there are no entry fees for implementing a bicycle plan.

We are as flexible as possible, and offer a wide range of services and types of bicycles. If your company wants to impose a restriction, we will monitor the proposition. Examples of restrictions are; the maximum leasing budget, certain types of bicycle, a restriction or an obligation to provide services,…

We can do this completely free of charge. At the company’s request, we will contact a local bicycle dealer. This allows interested parties to test different types of bicycles after we have provided our information. Employees can then make an informed choice.

Naturally, we also organise live webinars and information sessions.

Your company will receive the invoice as soon as the employee has collected the bike from the bicycle shop.

Extra

You can return the bike to the bicycle shop free of charge.
Or, you can keep the bicycle by paying the predetermined residual value.
In both cases, you can enter into a new lease.

There are two options in the event of early termination of the contract:
Keep the bicycle by paying the amount owing.
Return your bicycle, subject to a cancellation fee.
In either case, contact us for more information.

No, that is not yet the amount you will be paying monthly. Your
HR department uses the amount on our lease quote to calculate your
monthly payments. If you work with a beneficial wage plan [cafeteria plan] or a flexible income plan, you can enter the amount into the tool. The tool then calculates what you will pay monthly for your bike.

It’s not possible to return your bike and/or exchange it for another one using the same
contract.

If you would like to exchange your bike, you can cancel your contract. In that case you will have to pay a cancellation fee equal to 6 times the monthly
lease amount.

Contact us for more information via info@cyclis.be.

Extra

  • You can keep the bicycle by paying the predetermined residual value.
  • You can return the bike to the bicycle shop free of charge.

    In both cases, you can enter into a new lease.

There are two options in the event of early termination of the contract:

  • Keep the bicycle by paying the amount owing.
  • Return your bicycle, subject to a cancellation fee.

In either case, contact us for more information.

No, that is not yet the amount you will be paying monthly. Your HR department uses the amount on our lease quote to calculate your monthly payments. If you work with a beneficial wage plan [cafeteria plan] or a flexible income plan, you can enter the amount into the tool. The tool then calculates what you will pay monthly for your bike.

It’s not possible to return your bike and/or exchange it for another one using the same contract.

If you would like to exchange your bike, you can cancel your contract. In that case you will have to pay a cancellation fee equal to 6 times the monthly lease amount.

Contactus for more information via stop@cyclis.be.

General

We currently collaborate with over 1,000 bicycle shops in Belgium. Find a
bicycle shop near you via the dealer folder. If your local
bicycle shop is not listed here, you can recommend it. Provide us with the
dealer’s details, and we will contact them to collaborate. If
If we can reach an agreement, you will be able to use this bicycle shop.

We support local bicycle shops and do not work with wholesalers or
online brands.

We advise you to go to the dealer where you collected your bike. If, for any reason, you want to change bicycle shops (e.g. because you’ve moved), then that’s no problem at all. In that case, always look for a bicycle shop that is an official distributor of your particular brand of bicycle. This way, you won’t compromise the warranty conditions.

You can choose any brand and model at your local bike dealer in
Belgium: an electric bike, performance bike, city bike, racing bike, mountain bike, folding bike,
cargo bike,…

Online brands, bicycles from wholesalers or children’s bicycles
cannot be chosen.

You can include any type of accessories in the lease. Make sure your bicycle has a strong lock. We also advise you to wear a helmet for safety. For the more sporty models, it is recommended to choose pedals and lighting, as these are not standard items.

If you are in a hurry to get on your bike, we advise you to go for a stock model. This means that you choose a model that is immediately available in the shop. f you choose a bicycle that needs to be ordered, the delivery time varies on average between 4 to 6 weeks. Tip: find out from your bicycle dealer in advance about the possible delivery for certain models, so that you won’t be disappointed.

Take into account an administrative handling period for both your company and for ourselves. The length of time it takes varies from period to period, and from company to company. But, on average, you can expect it to take two weeks.

Go to a local bicycle shop and request a quote for your favourite bike, including
accessories. Send us the quotation via quote@cyclis.be. You will receive the lease quote
within 2 working days by mail.

Yes, provided we can agree a contract with the dealer. However,
at the moment this is not possible for performance bikes.

General

We currently collaborate with over 1,000 bicycle shops in Belgium. Find a
bicycle shop near you via the dealer folder. If your local bicycle shop is not listed here, you can recommend it. Provide us with the dealer’s details, and we will contact them to collaborate. If we can reach an agreement, you will be able to use this bicycle shop.

We support local bicycle shops and do not work with wholesalers or online brands.

We advise you to go to the dealer where you collected your bike. If, for any reason, you want to change bicycle shops (e.g. because you’ve moved), then that’s no problem at all. In that case, always look for a bicycle shop that is an official distributor of your particular brand of bicycle. This way, you won’t compromise the warranty conditions.

You can choose any brand and model at your local bike dealer in
Belgium: an electric bike, performance bike, city bike, racing bike, mountain bike, folding bike,
cargo bike,…

Online brands, bicycles from wholesalers or children’s bicycles
cannot be chosen.

You can include any type of accessories in the lease. Make sure your bicycle has
a strong lock. We also advise you to wear a helmet for safety.

For the more sporty models, it is recommended to choose pedals and lighting, as these are not
standard items.

If you are in a hurry to get on your bike, we advise you to go for a stock model. This means that you choose a model that is immediately available in the shop. If you choose a bicycle that needs to be ordered, the delivery time varies on average between 4 to 6 weeks.

Tip: find out from your bicycle dealer in advance about the possible delivery for certain models, so that you won’t be disappointed.

Take into account an administrative handling period for both your company and for ourselves. The length of time it takes varies from period to period, and from company to company. But, on average, you can expect it to take two weeks.

Yes, provided we can agree a contract with the dealer. However, at the moment this is not possible for performance bikes.

Bicycle leasing is 100% deductible if you enter it in your cost structure as an expense for
renting your means of transport. Furthermore, you can spread the payments over a period of 3 to 4 years. You can configure your favourite bike at a bicycle shop near you, and include all the accessories in the lease. The biggest advantage of all is that you can ride your bike without any worries during the entire lease period thanks to the comprehensive lease package which includes insurance, maintenance and breakdown cover.

Want to know more about bicycle leasing for the self-employed? All the information can be found on our blog, or download the brochure for the self-employed.

Go to a local bicycle shop and request a quote for your favourite bike, including
accessories. Send us the quotation and your company details (including VAT number) at
offerte@cyclis.be. You will receive the lease offer and the framework contract by email within a few
working days.

As soon as we receive the approval and the signed framework contract, we will order your bike from your chosen bike shop.”

My Cyclis

First, get a quote for your dream bike, including all the accessories, from a local bicycle shop.
Then follow the next steps in the tool:

On the home page, click on the ‘Go to Simulations’ button.
In the simulations list, choose the one you want to convert by clicking on ‘View’.
Then, at the bottom of the simulation, click on the ‘Create Quotation’ button to convert it into a quote.
We need a few more details to complete the quote. Please complete the form below:

o Name of your preferred bicycle shop
o Reference (quote number)
o Frame type e.g. Gentlemen
o Size of the frame
o Colour of the bike
o If relevant, add any accessories. You don’t need to add the accessories you have
already selected in the simulation.
o Upload the quote you have received from the bike shop

Have you completed all the details? Click on ‘Save Quotation’ to create the quote.

And you’ve finished! You will find the official quote in the tool within two working days, and you will also receive it by email.

You can do this in two different ways:

  1. Via the flexible benefits plan
    Use the tool available from your employer, and complete the details required.
    We will then set everything in motion to order your bike.
  2. Via My.CYCLIS
    It’s easy to confirm the lease quote in the tool by following the steps below:

In the overview, click on ‘Go to Simulations’.
In ‘Quotations’ select the relevant quote from the list by clicking ‘View’.
At the bottom of the quote, click the ‘Confirm Quote’ button.

Once we have received approval from your manager, we will order your bike from the bicycle shop of your choice.

At the login screen, click on ‘Forgotten your password?’ Enter the email address and password for your account and click on ‘Send reset email’. You will receive an email with instructions on how to reset your password.

Click on the ‘My.Cyclis-tool’button at the top right. Then click on ‘Register here’ to create an account.
Complete the following details to register: your first name, last name, email address (private or work) and your company’s sign-up code*. Next, choose your language, accept the terms and conditions and click on ‘Register’.
*Sign-up code: You don’t know your company’s sign-up code? Contact us on 011 730 115 or at info@cyclis.be.

Navigate to the top right to ‘ My.Cyclis-tool’ . You will be taken to the log-in screen. Enter the email address and password for your account and click on ‘Login’.

Simply use our handy calculator! Go to the tool (link tool) and click on the ‘Go to Simulations’ button. Then click on the ‘New Simulation’ button to create a new simulation. If you have previously made simulations, you will find these under the ‘Simulations’ heading.

You can now start the simulation! There are a total of 7 steps.
Let’s go!

Step 1: Choose the brand of your preferred bicycle from the drop-down list. •
Step 2: Enter the model name of the bicycle.
Step 3: Choose the type of bicycle from the drop-down menu (e.g. E-bikes if you want
an electric bike).
Step 4: Enter the retail price of the bicycle. The retail price is the official price
without any discounts.
Step 5: Enter the total price of the accessories you want to lease e.g. a pannier bag and
helmet to the value of €200. €200.
Step 6: Which support services would you like to include in your lease plan. In this
example, the cyclist wants a maintenance budget, ‘VAB’ roadside assistance and comprehensive insurance for the entire lease period.
Step 7:How much additional budget do you want to spend on extra maintenance above the budget of €300? Move the slider
towards the budget amount that you want to spend on maintenance. Then click on
‘Submit simulation’.

And you’re ready to go! We calculate the estimated lease price per month. Within a few seconds, you will find the simulation in the tool and you will also receive it by email.

My.Cyclis-tool

First, get a quote for your dream bike, including all the accessories, from a
local bicycle shop.

Then follow the next steps in the tool:

  • On the home page, click on the ‘Go to Simulations’ button.
  • In the simulations list, choose the one you want to convert by clicking on ‘View’.
  • Then, at the bottom of the simulation, click on the ‘Create Quotation’ button
  • to convert it into a quote.
  • We need a few more details to complete the quote. Please
  • complete the form below:
    • Name of your preferred bicycle shop
    • Reference (quote number)
    • Frame type e.g. Gentlemen
    • Size of the frame
    • Colour of the bike
    • If relevant, add any accessories. You don’t need to add the accessories you have already selected in the simulation.
    • Upload the quote you have received from the bike shop
  • Have you completed all the details? Click on ‘Save Quotation’ to create the quote.

And you’ve finished! You will find the official quote in the tool within two working days, and you will also receive it by email.

You can do this in two different ways:

  1. Via the flexible benefits plan
    Use the tool available from your employer, and complete the
    details required. We will then set everything in motion to order your bike.
  2. Via My.CYCLIS

It’s easy to confirm the lease quote in the tool by
following the steps below:

  • In the overview, click on ‘Go to Simulations’.
  • In ‘Quotations’ select the relevant quote from the list by clicking ‘View’.
  • At the bottom of the quote, click the ‘Confirm Quote’ button.

Once we have received approval from your manager, we will order
your bike from the bicycle shop of your choice.

At the login screen, click on ‘Forgotten your password?’ Enter the email address and password for your account and click on ‘Send reset email’. You will receive an email with instructions on how to reset your password.

Contact us via info@cyclis.be or call us on 011/730 115 and we will be
happy to help you.

Click on the ‘My.Cyclis-tool’ button at the top right. Then click on ‘Register here’ to create an account.
to create an account.

Complete the following details to register: your first name, last name, e
mail address (private or work) and your company’s sign-up code*. Next, choose your language,
accept the terms and conditions and click on ‘Register’.

*Sign-up code: You don’t know your company’s sign-up code? Contact us on
011 730 115 or at info@cyclis.be.

I have an account

You can sign in using the My.Cyclis tool.

I don’t have an account

Register in the My.Cyclis tool by completing the following details: first name, last name, email address, sign-up code and language.

Don’t know your company’s sign-up code? Contact us via login@cyclis.be and we will be happy to help you.

I have a different problem and cannot log in

Are you unable to sign in? Contact us via login@cyclis.be and we will be happy to help you.

Go to the ‘’My.Cyclis-tool’ at the top right. You will be taken to the log-in screen. Enter the email address and password for your account and click on ‘Login’.

Simply use our handy calculator! Go to the tool and click
on the ‘Go to Simulations’ button. Then click on the
‘New Simulation’ button to create a new simulation. If you have previously made simulations,
you will find these under the ‘Simulations’ heading.
You can now start the simulation! There are a total of 7 steps.
Let’s go!

  • Step 1: Choose the brand of your preferred bicycle from the drop-down list.
  • Step 2: Enter the model name of the bicycle.
  • Step 3: Choose the type of bicycle from the drop-down menu (e.g. E- bikes if you want an
    electric bike).
  • Step 4: Enter the retail price of the bicycle. The retail price is the
    official price without any discounts.
  • Step 5: Enter the total price of the accessories you want to lease e.g.
    a pannier bag and helmet to the value of €200.
  • Step 6: Which support services would you like to include in
    your lease plan. In this example, the cyclist wants a maintenance budget, ‘VAB’ roadside assistance and comprehensive insurance for the entire lease period.
  • Step 7: How much additional budget do you want to spend on extra maintenance above the budget of €300?
    Move the slider towards the budget amount that you want to spend on maintenance. Then click on ‘Submit simulation’.

And you’re ready to go! We calculate the estimated lease price per month. Within a few seconds, you will find the simulation in the tool and you will also receive it by email.

Self-Employed

Make sure your performance bike has a licence plate before you ride on the road. You must also carry the COC certificate of conformity, the registration certificate and the green card at all times.

We currently collaborate with over 1,000 bicycle shops in Belgium. Find a
bicycle shop near you via the dealer folder. If your local bicycle shop is not listed here, you can recommend it. Provide us with the dealer’s details, and we will contact them to collaborate. If we can reach an agreement, you will be able to use this bicycle shop.

We support local bicycle shops and do not work with wholesalers or online brands.

We advise you to go to the dealer where you collected your bike. If, for any reason, you want to change bicycle shops (e.g. because you’ve moved), then that’s no problem at all. In that case, always look for a bicycle shop that is an official distributor of your particular brand of bicycle. This way, you won’t compromise the warranty conditions.

You can choose any brand and model at your local bike dealer in
Belgium: an electric bike, performance bike, city bike, racing bike, mountain bike, folding bike,
cargo bike,…

Online brands, bicycles from wholesalers or children’s bicycles
cannot be chosen.

You can include any type of accessories in the lease. Make sure your bicycle has
a strong lock. We also advise you to wear a helmet for safety.

For the more sporty models, it is recommended to choose pedals and lighting, as these are not
standard items.

In the event of theft, use the My.Cyclis tool to send us an official police report and proof
of the two bicycle lock keys with the key number clearly visible (your bike must have been locked!). It is important that the report shows the model of the bicycle and the frame number.

In the event of theft, you have two options:

  1. You can choose a new bicycle of a similar value, and a new contract will start. In this case, the excess is €0.
  2. Or, you can choose a new bicycle of a similar value, and the current contract will continue. In this case, the excess will be 10% of the retail value of the bike.

In the event of damage, go to your local bicycle shop and ask for a quote for
the cost of repairs, and for photos of the damaged parts. The bicycle dealer
will provide us with these details via the tool. As soon as CYCLIS have given their approval,
the dealer can carry out the repairs.

If a third party is involved, you need to obtain a police report, or complete the European Collision Form. This is the same form as you would use for your car.
>> Fixed excess of €25 for all types of bicycles

Roadside breakdown? If you have selected the ‘breakdown assistance’ option when signing your
lease contract, please contact our VAB insurance partner on +32 3 253 61 38.

You will need to provide your PO number*. VAB will be on site within the hour to repair your bike, or they will take you to your preferred location.

*You can find the PO number on your lease contract,
and also in the overview in the My.Cyclis tool.

A performance bicycle is a bike that can reach speeds of up to 45km/h. The bicycle must therefore be fitted with a licence plate, and you must have a driving licence. It is also compulsory to wear a helmet and abide by the traffic rules that apply to performance bikes. We always provide public liability insurance for these fast bicycles. This makes it even more important that you provide us with the following documentation: a copy of your ID, a copy of your driving licence, and your home address.

Please note! The ordering process for a performance bike will take a little longer than usual. Once the performance bike has been delivered to the bicycle shop, the dealer will receive a certificate of conformity and a registration form. These forms are then sent to the insurer and then onto the DIV (Vehicle Registration Department). DIV in turn will issue the licence plate. Unfortunately, this process takes several weeks. After delivery of the bicycle, you then have to take into account an administrative handling period of a few weeks.

Read all you need to know before leasing a performance bike here.

This budget covers all types of maintenance work and also the purchase of accessories during the lease period.

If you are in a hurry to get on your bike, we advise you to go for a stock model. This means that you choose a model that is immediately available in the shop. If you choose a bicycle that needs to be ordered, the delivery time varies on average between 4 to 6 weeks.

Tip: find out from your bicycle dealer in advance about the possible delivery for certain models, so that you won’t be disappointed.

Do you have any budget left at the end? Then you can request a voucher from your local dealer. That way, you can go for maintenance or buy accessories after the lease period.

Do you have any budget left at the end? Then you can request a voucher for this from your local dealer. This way, you can still go for maintenance or buy accessories after the lease period.

Taking you to your preferred location is completely free of charge. Additional costs, such as repairing your tyre, are paid on the spot.

You can return the bike to the bicycle shop free of charge.
Or, you can keep the bicycle by paying the predetermined residual value.
In both cases, you can enter into a new lease.

There are two options in the event of early termination of the contract:
Keep the bicycle by paying the amount owing.
Return your bicycle, subject to a cancellation fee.
In either case, contact us for more information.

Take into account an administrative handling period for both your company and for ourselves. The length of time it takes varies from period to period, and from company to company. But, on average, you can expect it to take two weeks.

No, that is not yet the amount you will be paying monthly. Your
HR department uses the amount on our lease quote to calculate your
monthly payments. If you work with a beneficial wage plan [cafeteria plan] or a flexible income plan, you can enter the amount into the tool. The tool then calculates what you will pay monthly for your bike.

First, get a quote for your dream bike, including all the accessories, from a local bicycle shop.
Then follow the next steps in the tool:

On the home page, click on the ‘Go to Simulations’ button.
In the simulations list, choose the one you want to convert by clicking on ‘View’.
Then, at the bottom of the simulation, click on the ‘Create Quotation’ button to convert it into a quote.
We need a few more details to complete the quote. Please complete the form below:

o Name of your preferred bicycle shop
o Reference (quote number)
o Frame type e.g. Gentlemen
o Size of the frame
o Colour of the bike
o If relevant, add any accessories. You don’t need to add the accessories you have
already selected in the simulation.
o Upload the quote you have received from the bike shop

Have you completed all the details? Click on ‘Save Quotation’ to create the quote.

And you’ve finished! You will find the official quote in the tool within two working days, and you will also receive it by email.

You can do this in two different ways:

  1. Via the flexible benefits plan
    Use the tool available from your employer, and complete the details required.
    We will then set everything in motion to order your bike.
  2. Via My.CYCLIS
    It’s easy to confirm the lease quote in the tool by following the steps below:

In the overview, click on ‘Go to Simulations’.
In ‘Quotations’ select the relevant quote from the list by clicking ‘View’.
At the bottom of the quote, click the ‘Confirm Quote’ button.

Once we have received approval from your manager, we will order your bike from the bicycle shop of your choice.

At the login screen, click on ‘Forgotten your password?’ Enter the email address and password for your account and click on ‘Send reset email’. You will receive an email with instructions on how to reset your password.

Click on the ‘My.Cyclis-tool’button at the top right. Then click on ‘Register here’ to create an account.
Complete the following details to register: your first name, last name, email address (private or work) and your company’s sign-up code*. Next, choose your language, accept the terms and conditions and click on ‘Register’.
*Sign-up code: You don’t know your company’s sign-up code? Contact us on 011 730 115 or at info@cyclis.be.

Go to the ‘’My.Cyclis-tool’ at the top right. You will be taken to the log-in screen. Enter the email address and password for your account and click on ‘Login’.

Navigate to the top right to ‘ My.Cyclis-tool’ . You will be taken to the log-in screen. Enter the email address and password for your account and click on ‘Login’.

You can easily consult the remaining maintenance budget via the My.Cyclis-tool. You can find the budget by clicking on “Details” in the “My bicycles” section.

Does your bike need maintenance? You don’t even have to take out your wallet in the shop. Show this overview to the dealer via your smartphone. He can also consult this budget via the dealer tool. The bicycle dealer provides us with the invoice afterwards and we deduct it from your remaining budget.

Don’t have enough budget? Then you pay directly in the shop.

Simply use our handy calculator! Go to the tool (link tool) and click on the ‘Go to Simulations’ button. Then click on the ‘New Simulation’ button to create a new simulation. If you have previously made simulations, you will find these under the ‘Simulations’ heading.

You can now start the simulation! There are a total of 7 steps.
Let’s go!

Step 1: Choose the brand of your preferred bicycle from the drop-down list. •
Step 2: Enter the model name of the bicycle.
Step 3: Choose the type of bicycle from the drop-down menu (e.g. E-bikes if you want
an electric bike).
Step 4: Enter the retail price of the bicycle. The retail price is the official price
without any discounts.
Step 5: Enter the total price of the accessories you want to lease e.g. a pannier bag and
helmet to the value of €200. €200.
Step 6: Which support services would you like to include in your lease plan. In this
example, the cyclist wants a maintenance budget, ‘VAB’ roadside assistance and comprehensive insurance for the entire lease period.
Step 7:How much additional budget do you want to spend on extra maintenance above the budget of €300? Move the slider
towards the budget amount that you want to spend on maintenance. Then click on
‘Submit simulation’.

And you’re ready to go! We calculate the estimated lease price per month. Within a few seconds, you will find the simulation in the tool and you will also receive it by email.

Yes, provided we can agree a contract with the dealer. However, at the moment this is not possible for performance bikes.

It’s not possible to return your bike and/or exchange it for another one using the same
contract.

If you would like to exchange your bike, you can cancel your contract. In that case you will have to pay a cancellation fee equal to 6 times the monthly
lease amount.

Contact us for more information via info@cyclis.be.

You decide how much you want to spend on maintenance. The minimum budget is €300 for three years. Do you cycle often, or cover long distances? You can adjust your budget according to your needs and increase it per €50.00 up to a maximum of €1200.00.

Note: You can only adjust your maintenance budget before we have ordered your bike.

Bicycle leasing is 100% deductible if you enter it in your cost structure as an expense for
renting your means of transport. Furthermore, you can spread the payments over a period of 3 to 4 years. You can configure your favourite bike at a bicycle shop near you, and include all the accessories in the lease. The biggest advantage of all is that you can ride your bike without any worries during the entire lease period thanks to the comprehensive lease package which includes insurance, maintenance and breakdown cover.

Want to know more about bicycle leasing for the self-employed? All the information can be found on our blog, or download the brochure for the self-employed.

Go to a local bicycle shop and request a quote for your favourite bike, including
accessories. Send us the quotation and your company details (including VAT number) at
offerte@cyclis.be. You will receive the lease offer and the framework contract by email within a few
working days.

As soon as we receive the approval and the signed framework contract, we will order your bike from your chosen bike shop.”

Service

In the event of theft, use the My.Cyclis tool to send us an official police report and proof
of the two bicycle lock keys with the key number clearly visible (your bike must have been locked!). It is important that the report shows the model of the bicycle and the frame number.

In the event of theft, you have two options:

  1. You can choose a new bicycle of a similar value, and a new contract will start. In this case, the excess is €0.
  2. Or, you can choose a new bicycle of a similar value, and the current contract will continue. In this case, the excess will be 10% of the retail value of the bike.

In the event of damage, go to your local bicycle shop and ask for a quote for
the cost of repairs, and for photos of the damaged parts. The bicycle dealer
will provide us with these details via the tool. As soon as CYCLIS have given their approval,
the dealer can carry out the repairs.

If a third party is involved, you need to obtain a police report, or complete the European Collision Form. This is the same form as you would use for your car.
>> Fixed excess of €25 for all types of bicycles

Roadside breakdown? If you have selected the ‘breakdown assistance’ option when signing your
lease contract, please contact our VAB insurance partner on +32 3 253 61 38.

You will need to provide your PO number*. VAB will be on site within the hour to repair your bike, or they will take you to your preferred location.

*You can find the PO number on your lease contract,
and also in the overview in the My.Cyclis tool.

This budget covers all types of maintenance work and also the purchase of accessories during the lease period.

Do you have any budget left at the end? Then you can request a voucher from your local dealer. That way, you can go for maintenance or buy accessories after the lease period.

Do you have any budget left at the end? Then you can request a voucher for this from your local dealer. This way, you can still go for maintenance or buy accessories after the lease period.

Taking you to your preferred location is completely free of charge. Additional costs, such as repairing your tyre, are paid on the spot.

You can easily consult the remaining maintenance budget via the My.Cyclis-tool. You can find the budget by clicking on “Details” in the “My bicycles” section.

Does your bike need maintenance? You don’t even have to take out your wallet in the shop. Show this overview to the dealer via your smartphone. He can also consult this budget via the dealer tool. The bicycle dealer provides us with the invoice afterwards and we deduct it from your remaining budget.

Don’t have enough budget? Then you pay directly in the shop.

You decide how much you want to spend on maintenance. The minimum budget is €300 for three years. Do you cycle often, or cover long distances? You can adjust your budget according to your needs and increase it per €50.00 up to a maximum of €1200.00.

Note: You can only adjust your maintenance budget before we have ordered your bike.

Service

In the event of theft, use the My.Cyclis tool to send us an official police report and proof
of the two bicycle lock keys with the key number clearly visible (your bike must have been locked!). It is important that the report shows the model of the bicycle and the frame number.

In the event of theft, you have two options:

  • You can choose a new bicycle of a similar value, and a new contract will start. In this case, the excess is €0
  • Or, you can choose a new bicycle of a similar value, and the current contract will continue. In this case, the excess will be 10% of the retail value of the bike.

Read the insurance terms and conditions here.

In the event of damage, go to your local bicycle shop and ask for a quote for
the cost of repairs, and for photos of the damaged parts. Make sure that the frame number of your bicycle is always shown on the quote.

The bicycle dealer will provide us with these details via the tool. As soon as CYCLIS have given their approval, the dealer can carry out the repairs.

If a third party is involved, you need to obtain a police report, or complete the European Collision Form. This is the same form as you would use for your car.
There is a fixed excess of €25 for all types of bicycles.

Consult all insurance terms and conditions here.

Roadside breakdown? If you have selected the ‘breakdown assistance’ option when signing your lease contract, please contact our VAB insurance partner on +32 3 253 61 38.

You will need to provide your PO number*. VAB will be on site within the hour to repair your bike, or they will take you to your preferred location.

*You can find the PO number on your lease contract, and also in the overview in the My.Cyclis tool.

This budget covers all types of maintenance work and also the purchase of accessories during the lease period.

Do you have any budget left at the end? Then you can request a voucher from your local dealer. That way, you can go for maintenance or buy accessories after the lease period.

Do you have any budget left at the end? Then you can request a voucher for this from your local dealer. This way, you can still go for maintenance or buy accessories after the lease period.

Taking you to your preferred location is completely free of charge. Additional costs, such as repairing your tyre, are paid on the spot.

This budget covers all types of maintenance work and also the purchase of
accessories during the lease period. You decide how much you want to
spend. Very convenient! You don’t even need to bring your wallet. We will arrange payment with the bicycle shop owner. Monitor the budget online in the tool, whenever and wherever you want. The minimum budget is €300 for three years. Do you cycle often, or cover long distances? You can adapt your budget to suit your needs, and increase in increments of €50 to a maximum of €1,200.

You can easily consult the remaining maintenance budget via the My.Cyclis-tool. You can find the budget by clicking on “Details” in the “My bicycles” section.

Does your bike need maintenance? You don’t even have to take out your wallet in the shop. Show this overview to the dealer via your smartphone. He can also consult this budget via the dealer tool. The bicycle dealer provides us with the invoice afterwards and we deduct it from your remaining budget.

Don’t have enough budget? Then you pay directly in the shop.

You decide how much you want to spend on maintenance. The minimum budget is €300 for three years. Do you cycle often, or cover long distances? You can adjust your budget according to your needs and increase it per €50.00 up to a maximum of €1200.00.

Note: You can only adjust your maintenance budget before we have ordered your bike.

Speed Pedelecs

Make sure your performance bike has a licence plate before you ride on the road. You must also carry the COC certificate of conformity, the registration certificate and the green card at all times.

A performance bicycle is a bike that can reach speeds of up to 45km/h. The bicycle must therefore be fitted with a licence plate, and you must have a driving licence. It is also compulsory to wear a helmet and abide by the traffic rules that apply to performance bikes. We always provide public liability insurance for these fast bicycles. This makes it even more important that you provide us with the following documentation: a copy of your ID, a copy of your driving licence, and your home address.

Please note! The ordering process for a performance bike will take a little longer than usual. Once the performance bike has been delivered to the bicycle shop, the dealer will receive a certificate of conformity and a registration form. These forms are then sent to the insurer and then onto the DIV (Vehicle Registration Department). DIV in turn will issue the licence plate. Unfortunately, this process takes several weeks. After delivery of the bicycle, you then have to take into account an administrative handling period of a few weeks.

Read all you need to know before leasing a performance bike here.

Speed Pedelecs

Make sure your performance bike has a licence plate before you ride on the road. You must also carry the COC certificate of conformity, the registration certificate and the green card at all times.

Make sure your performance bike has a licence plate before you ride on the road. You must also carry the COC certificate of conformity, the registration certificate and the green card at all times.

A performance bicycle is a bike that can reach speeds of up to 45km/h. The bicycle must therefore be fitted with a licence plate, and you must have a driving licence. It is also compulsory to wear a helmet and abide by the traffic rules that apply to performance bikes. We always provide public liability insurance for these fast bicycles. This makes it even more important that you provide us with the following documentation: a copy of your ID, a copy of your driving licence, and your home address.

Please note! The ordering process for a performance bike will take a little longer than usual. Once the performance bike has been delivered to the bicycle shop, the dealer will receive a certificate of conformity and a registration form. These forms are then sent to the insurer and then onto the DIV (Vehicle Registration Department). DIV in turn will issue the licence plate. Unfortunately, this process takes several weeks. After delivery of the bicycle, you then have to take into account an administrative handling period of a few weeks.

Read allyou need to know before leasing a performance bike here