Roadside breakdown? If you have selected the ‘breakdown assistance’ option when signing your lease contract, please contact our VAB insurance partner on +32 3 253 61 38.

You will need to provide your PO number*. VAB will be on site within the hour to repair your bike, or they will take you to your preferred location.

*You can find the PO number on your lease contract, and also in the overview in the My.Cyclis tool.