Employees
Roadside breakdown? If you have selected the ‘breakdown assistance’ option when signing your lease contract, please contact our VAB insurance partner on +32 3 253 61 38.
You will need to provide your PO number*. VAB will be on site within the hour to repair your bike, or they will take you to your preferred location.
*You can find the PO number on your lease contract, and also in the overview in the My.Cyclis tool.
Service
Roadside breakdown? If you have selected the ‘breakdown assistance’ option when signing your lease contract, please contact our VAB insurance partner on +32 3 253 61 38.
You will need to provide your PO number*. VAB will be on site within the hour to repair your bike, or they will take you to your preferred location.
*You can find the PO number on your lease contract, and also in the overview in the My.Cyclis tool.