Welcome to Cyclis Customer Service

How can I track bikes purchased at my store?

How can you become part of the dealer network as a store?

What is the leasing process like?

How does the maintenance budget work?

When can I get a replacement bike?

Where can I find the general insurance conditions?

What should I do if I lose my bike key?

What should I do if my bike is stolen?

How can I simulate the monthly lease amount?

How can I access my bike info through the Apple or Google Wallet?

How do I consult my maintenance budget?

How does my maintenance budget work?

What is the bike leasing process like?

What is the onboarding process like?

Can our company impose restrictions?

We are interested in bicycle leasing. How can we make an appointment?

What are the options at the end of the contract?

How can the fleet manager monitor the company’s bikes?

Can our company impose restrictions?

What does Cyclis’ unburdening service entail?

What is the common lease term?

As an independent, how is the onboarding process?

What are the benefits of bike leasing for the self-employed?

Which accessories can I choose?

Which bike can I choose?

What are the benefits of bike leasing for the self-employed?

As an independent, how is the onboarding process?

What should I consider if I want to lease a speed bike?

Which bike can I choose?

When can I get a replacement bike?

Where can I find the general insurance conditions?

What should I do if I lose my bike key?

What should I do in case of damage?

Which bike shops can I go to for maintenance?

How do I consult my maintenance budget?

How does my maintenance budget work?

How much is the maintenance budget?

How can I access my bike info through the Apple or Google Wallet?

I forgot my password. What to do.

I don’t have an account yet. How can I register?

Is there a manual for the My.Cyclis tool?

Where can I find the terms and conditions of VAB?

What should I do if my bike breaks down en route?

How can I simulate the monthly lease amount?

Is the monthly rent on the lease quote what I will pay monthly?

What is the average turnaround time from request for quotation to order?

What should I consider if I want to lease a speed bike?

What do I need when riding a speed bike?

What is the bike leasing process like?

What is the onboarding process like?

We are interested in bicycle leasing. How can we make an appointment?

What about the warranty?